Reviews

SATISFACTION IS OUR GOAL

At Cook’s Air Conditioning and Heating Jacksonville, we have a duty to our customer’s satisfaction. We are always happy to hear from our customer family about their great experience with our technicians and staff. Did something not quite meet your expectations? Call us! we will work to make it right so that your experience is a 5-star perfect rating

Overall Rating

4.9
Rated 4.9 out of 5
4.9 out of 5 stars (based on 30 reviews)
Excellent93%
Very good7%
Average0%
Poor0%
Terrible0%
Rated 5 out of 5

I had a great experience with this company. The guy was done working on my neighbor’s system and was willing to check out mine at the same time. He was really nice and fixed the problem in no time at all. I will use this company from here on out.

david hancook
Rated 5 out of 5

I have been a customer for many years and they have never let us down. They just installed a completely new system. The technician had been out a couple of times and politely told us that there were issues with our system (it was really old). The young man never pressured us to buy a new system, he informed us of the options and left us to decide. Cooks Air has well trained, certified professionals working for them and I am proud to recommend them to our family and friends!

james normann jr
Rated 5 out of 5

I had been using another company for years. I just felt like they were always fixing stuff and charging me money. I decided to use Cooks Air when I replaced my system. They have been excellent. I am thrilled with my new system and they gave me free maintenance for a year plus a 10 year parts and labor warranty. Finally, a company that does what they say they are going to do. I would and will recommend them to everyone.

don conllie
Rated 5 out of 5

My AC bill is about half what it was last year thanks to my new unit installed by Cooks Air. Thank you!

james thompson
Rated 5 out of 5

Great customer service and great service by the technician. Thanks!

david bushnell