Reviews

SATISFACTION IS OUR GOAL

At Cook’s Air Conditioning and Heating Jacksonville, we have a duty to our customer’s satisfaction. We are always happy to hear from our customer family about their great experience with our technicians and staff. Did something not quite meet your expectations? Call us! we will work to make it right so that your experience is a 5-star perfect rating

Overall Rating

4.9
Rated 4.9 out of 5
4.9 out of 5 stars (based on 30 reviews)
Excellent93%
Very good7%
Average0%
Poor0%
Terrible0%
Rated 5 out of 5

I have been a Cooks Air customer since 2006 when they installed a new system for me that their maintenance program has kept running in top condition for over 11 years. The same technician performs our semiannual service time after time, which says a lot about the way they run their business.

joanna rosser
Rated 5 out of 5

I’ve been a happy customer with Cooks Air for 28 years. Their office staff and field technicians are always friendly and courteous. Their Techs are on time and if something does come up they notify you ahead of time. I’ve found their Techs to be knowledgeable and are willing to answer any questions you have. I’ve had and will continue to recommend Cooks Air to family and friends.

blake manchester
Rated 5 out of 5

I have used Cooks Air for over 20 years and can’t say enough good things about them. My AC quit working and they had a technician at my home within an hour. Two days later they replaced my system and now I’m cool and happy. Call them and you’ll be happy, too.

alex navarro
Rated 5 out of 5

My A/C was running but wasn’t cooling my house. Cooks Air came to my house quickly and found the problem almost instantly. They also showed me and discussed my options with me. They solved the problem and got my A/C back up and running properly quickly! Thank you. And I highly recommend them.

olivia craigge
Rated 5 out of 5

We returned from a long trip last night to a broken AC. I called Comfort Air this morning and they had a tech (Jon) out this afternoon! Great service. Quickly diagnosed and fixed the issue. Even made suggestions for up keep and eventual replacement for our aging unit. Can not recommend enough!

charles cochran