Every HVAC company in Gainesville FL promises great service and the right solutions. In fact, no one would say that they offer an inferior kind of service. However, not everyone actually performs as promised.
To identify the right HVAC company from a bunch of average ones, you may need to do some research work. Understand that even before you need an emergency repair job, you first need to find a highly regarded HVAC company. You don’t want to cram for a contractor when you are already faced with a failing HVAC system! But how do you find the right one? Searching for a company that offers 24-hour service or after-hours service is a good place to start.
Here are some ideas to keep in mind when trying to find the right HVAC company:
Your neighbors, family, and friends are a great resource for information about the HVAC service providers they’re working with. Talk to them about their experiences. Their stories will give you an idea about the kind of service their contractors offer. Also, local trade organizations can help in getting advice for HVAC related services.
Try to find out the contractor’s quality of work, the level of customer service, their ability to handle difficult situations, and their capacity to deal with complex technical problems. Being able to have such information will help in picking the contractor that meets your requirements.
It is essential that the contractor you will be working with has all the necessary licenses, training, and certification to prove their credentials. You need to find out if the company has the level of expertise you need. An esteemed HVAC company complies with the federal, state, and local legal requirements to legitimately run their business. At any cost, avoid working with a fly-by-night contractor.
By identifying the contractor’s credibility, choosing the right company should be an easy task. In addition, you can check the company’s complaint record by verifying it on the Better Business Bureau’s (BBB) website. A company that values its customers is a company that resolves its complaints. This type of company typically gets high consumer ratings on the BBB.
Another important factor to consider is whether the contractor’s technicians have the North American Technician Excellence (NATE) certification. NATE is the country’s largest non-profit organization for heating, ventilation, and air conditioning, and refrigeration technicians. Having a NATE-certified technician work with you means you get top-level quality workmanship, timely service, and absolute peace of mind.
Continuous Improvement Programs
Though many contractors may claim that they have decades of experience, don’t take their word for it. When it comes to HVAC, experience isn’t everything. When someone tells you that they have been doing things the same way for over thirty years, be careful since HVAC, like any other industry, keeps on evolving. There are new technologies almost every year and contractors should be on top of these changes. A company’s failure to adapt to technological advancements can render them unable to service state-of-the-art HVAC systems.
For example, there are new technologies that lower your utility costs and are more efficient in heating or cooling your home. Be sure your contractor is updated with innovative technologies, including the most advanced HVAC systems.
We’re not discounting the importance of experience. However, the lack of continuous improvement programs can be a deal-breaker. In fact, some of the best and most talented technicians are adept at computer and information technology and are only in their twenties.
The internet is a great place to find the best contractors in your area. Websites like Yelp, Yellow Pages, Angie’s List, and SuperPages allow consumers to post their reviews and thoughts about their experiences with companies they worked with. Furthermore, most HVAC contractors maintain their own websites and Facebook pages where customers can openly share their opinions about their performance. These reviews can be helpful in identifying the right HVAC company.
Looking for the Right HVAC Company? Call Cooks Air
One of the best things about us is that we service and install all brands. Our teams of qualified technicians are highly trained and are able to install, maintain, and repair just any HVAC brand. We are state-licensed, bonded, insured, and factory certified. Therefore, you are guaranteed that the quality of work we deliver meets and even exceeds industry standards. We are your trusted Gainesville heating and air conditioning company.